The second time I used Albany Auto was just as good as the first.
We have an aging Mazda that has been here for many visits (breaks, alignment etc..).
Recently we had some trouble with our power window, turns out a cable shook loose after 100K miles. After much DIY at home I fixed the window, but the stereo went out. After a few weeks of no radio I gave up and called them up. They squeezed me in and after a 5 min conversation got the problem fixed!
Mazda dealerships were asking $200 just to look at the thing, these guys had it covered in no time.
I had such a wonderful experience at Albany today I can’t wait to go back again!
The short version: I had a superb experience here at Albany! I worked with Nate and he was extremely professional, detailed and communicative! He made me feel like I could really trust Albany to do a great job (which they did). Without me even inquiring, he explained what tests would be performed, what brand and style of parts they would using, the warranty on their parts and labor there at Albany, the time frame I was looking at, and gave me a solid estimate (which they beat). People and work you can trust and a price you can't beat? Albany is the place to find both. Needless to say, I will be returning to Albany with any major auto issues I have in the future, because I really do trust the people, the parts, and the quality of work.
I am a big DIY guy who grew up with a master mechanic as a father so I get extremely anxious when I have to venture out to find someone who I don't know to work on my car for me. I've been in Chicago for a few years and I haven't run into any issues I couldn't take care of myself without having access to a garage and a full array of tools. However, when I had a coolant leak and it looked like it was coming from the water pump, I knew I needed some help!
I called around and after speaking to 4 different people and getting 4 quotes, Albany came across as the most professional shop and they also had the best price! Impossible? Nope. Just Albany.
They ended up replacing the water pump, timing belt, idlers, pulleys, etc. - whole package deal there - and they did a solid job. Dropped it off on a Thursday morning, picked it up Friday afternoon. I've put over 300 miles on the car since I picked it up and she's purring, thanking me for taking her into Albany.
If you want the work done right, bring your vehicle to Albany.
Great service and excellent workmanship
Terrific with insurance claims! Communicated well and completed within timeline they told me. Made stressful & annoying situation as best as possible.
The Best mechanic in the city! Honest, good prices & family owned.
Amazing service. I’ve recommended them to so many friends already.